ScanO

Delete your account

Request deletion of your ScanO account and associated data — online, without needing the app.

Last updated: 10 September 2026

ScanO is operated by Pluton Technologies (OPC) Private Limited. You can delete your account directly inside the app, or submit a request below and our team will process it.

Fastest way: delete in the app

Open ScanO and sign in with your registered account.
Go to Profile → Account.
Tap Delete Account at the bottom, review the details, and confirm.

What happens after you request deletion

Your account enters a 30-day recovery period. If you log back into the app within 30 days, your account is restored automatically and the request is cancelled. If you do not, your account and associated personal data are permanently deleted at the end of the period.

What is deleted:

Your account and profile information (name, email).
Your credit and usage data.
Any account-associated data retained on our systems, except where the law requires us to keep it.

What is not affected: documents saved locally on your device (you manage those yourself). Documents sent for AI/OCR processing are automatically deleted after a short retention period.

Request deletion online

Use this form if you cannot access the app. For your security, submit it using the same email address registered with your ScanO account — requests from a different address may not be processed.

Your deletion request has been received.

We’ve logged your request and our team will process it. Your account enters a 30-day recovery period — log back into the app within 30 days to cancel the deletion. If you don’t hear back, email support@plutontechnology.com from your registered address.

Prefer email?

You can also request deletion by emailing us from your registered address at support@plutontechnology.com.